We now have about 60 of our customers on the backup service we recommend. We have about another 50 who have confirmed that they are covered by an industry standard backup process and/or service. While that is great, it is only about 10% of our client base!

     There are about 1,000 of you out there that if your server hard drive crashed today... where would you be? Would you still have a business or a job tomorrow? We had a couple more customers just sign up this week because they lost their database due to equipment failure. Not a total loss since we recovered partial data for them but it could just as easily been catastrophic.

     I dread the conversation I may have to have with you one day telling you that you're screwed and there is nothing I can do for you. It is not that I won't try. I will try, and I will try hard to recover your data. It will take up my (and your) entire day (if not more) and unless you have a current and valid backup, any data recovery expense is outside the scope of the POS Express support/monthly service fee agreement and you will be charged for the effort regardless of the outcome.

     If I can't recover your database, the next step is to go to a third party (the same one we want you to get backup service from - as they say 'pay me now or pay me later') who will charge you to attempt advanced techniques to recover your data from a crashed hard drive. Again, it will be expensive and it may or may not work (you pay either way).

     So this is just a friendly reminder to get you in the minority in this case (if you are not already there) and make sure you have redundant off site backups of your data. Please refer to the following to learn how it works and what you need to do TODAY! The price is a bargain and the service is first rate. Mike Stanovich can get you set up with a simple email or phone call (Mike@ClubProphetSystems.com or 800-793-1872).

60. Off-Site Backup REQUIRED

61. Off-Site Backup REQUIRED - Part II

     OK, enough bitching from me... This is an update from our QA and Tech Support Group:

     A common question we get when updating a customer is: What else is in this update? Since the software was built on user suggestions, we are responding to another suggestion, which is to provide a list of changes made in the software.

     It is never the intention to introduce software changes that will adversely affect an operation. Unfortunately, the possibility exists. By providing a list of software changes before updating, we can hopefully allow the user to identify changes that might not be ideal to their operation. It will also allow the user to become aware of new enhancements that might be beneficial to them as well.

     Going forward, prior to doing an update, our support department will provide you with Release Notes that will describe what changes have been made. If you have any questions regarding what you see, and how it could affect you, feel free to email support@clubprophetsystems.com with questions.

     Here is a partial screen shot of the recent list...

To see the entire list of current Release Notes, open this attachment:

 
Until Next time,

Enjoy :)