From the POS Screen issuing a Rain Check begins with clicking on the Rain Check button (see circled image below). This will pop up the window that asks the question, "How Many Holes Played?" In this example, I select 3 for the number of holes completed by the player to whom I am issuing a Rain Check.

Next, using the Product Code or a Quick Sale Button, I select the product(s) for which I am issuing the Rain Check. In this example, I select "Weekend 18" green fee, which is $28.00. Since in the prior screen I indicated that I completed 3 holes, the software will compute the price for the remaining 15 holes. You can see this below with a Qty of .83 (15 holes remaining divided by 18 holes total), and a computed remaining value of $23.24.

 

Clicking on the Finalize Sale button (with Print Receipt on) will produce a bar-coded Rain Check for the player. So far, not drastically different from what you do today.

Issue a Rain Check directly from Starter Hut Tee Sheet.
To Issue a Rain Check directly from the Tee Sheet, you first need to select a player that has already Checked-In and is marked as Paid "$". Below I clicked on the cell for Dan Able. When I do this, the Rain Check button will display at the bottom of the screen since Dan has already paid. **Note that the Rain Check option must be enabled.

Next, click on the Rain Check button and you will get the screen below asking you how many holes the player completed. I am going to select 3.

The next screen to pop up will show the products associated with the Cell you selected to give you the opportunity to further define the products for which you want to issue the Rain Check. Since this cell only had a Green Fee (no cart, caddie, etc.) I only have one choice.

Click OK and the Rain Check will print on your POS printer for the customer. You will also notice a little umbrella icon on the Cell to let you know a Rain Check was issued.

Redeem a Rain Check.

To Redeem a Rain Check, process a Sale and select the current green fee product. **Note that this can be done directly on the POS screen or via the Check-In player feature from the Starter Hut Tee Sheet. Here I am going to once again select the "Weekend 18" green fee for $28.00. Next, scan in or enter the Rain Check number being redeemed. In my example, I'm redeeming RC116, issued above for $23.24.

This is where the process begins to differ. Instead of the Rain Check being a negative line item on the sale, we now automatically make it a payment method. **Note in the bottom left of the screen shot below the two-circled indicators that let you know a Rain Check has been processed. The Amount Due reflects the item price minus the Rain Check (the payment has been processed behind the scenes) and the Rain Check no longer appears as a line item on the sale, as we have done in the past, but rather a Payment Method.

Since the payment of the Rain Check was entered behind the scenes, and there is still an Amount Due, we automatically set up a Split Payment. So, when you click on the Finalize Sale button you will get the following Split Payment window.

 

I clicked on Cash and OK and the sale Finalized. You can certainly accept any type of payment you like for the remainder.

This change also required minor changes to many reports. Since this typically is a back office function, I will defer to comment on those changes for now and address them in a later newsletter if needed.

Enjoy!