The US-Open hit home for us this past week. Four thrilling days and a nail-biting playoff on Monday. One of the few times I was rooting against Tiger because Rocco Mediate is a member at the club Tom and I belong too just outside of Pittsburgh. Rocco is a common fixture there and it was such a treat to watch the same guy we see so often on our course, battle it out with Tiger at the US-Open.

Other item of interest are results and hype of the celebrity round prior to the open to challenge Tiger's statement last year at Oakmont when he said a 10 handicap could not break 100 there. NBC setup Matt Lauer, Justin Timberlake, Tony Romo, and a contestant to play Torrey Pines to test Tiger's remarks.

Much was made of the guys who did break 100. Let me tell you, I have played Torrey Pines, and I have Played Oakmont. There is a huge difference. By the way, Oakmont's greens are typically much faster when it is setup for normal member play than when it is setup for a USGA or PGA event. If you ever get the chance to play the legendary Oakmont, don't pass it up. It is truly one of golf's gems.

As Tiger repeats once again - Today's lesson will show you how to handle repeat charges for you customers. Something we call Re-Occurring Charges.

First select a Customer from your list and then click on the "Re-Occurring Charges" tab, today's guest example will be Rocco Mediate:

Click on the "Add Reoccurring Charge" button. In the Reoccurring Charge box you will select an item you setup in Inventory for Resident Family Dues in this case. Here in western PA we have snow on the ground in the winter so our club is closed January and February. So the product code I selected put the $300 in Unit Price and 1 in Qty ($300 per month dues). I selected Apply to All months then de-selected Jan and Feb. This changes the Term calculation to 10 months for a Yearly total of 3,000. Optionally you can set the Start and Suspend Dates and then click the OK button. Note that you can over-ride the price you set in inventory if you need to do so.

You can setup multiple re-occurring charges for each customer. Common ones are a yearly locker fee, yearly Handicap Fee, Assessments for various terms, etc. To apply the charges you need to go to the Sale Screen. From the Menu Bar select Sales - Reoccurring Charges.

Now just set your AS-OF date and click ok. So today (June 16, 2008) I am going to run the billing cycle as of July 1 to charge the dues for the next month.

You will get a notification when the process is complete. Note that the system is smart enough to not double charge a customer's account, so if you were to run this again the next day, or on July 2nd, it would pick up anyone you setup for a July 1 charge after this first run without double charging those that were billed on the first run. Now go back and look at Rocco's customer ledger (or any other customer with reoccurring charges set for July 1), and you will see the posting for this sale.

Automate your reoccurring charges and let PSK handle some of the workload for you.

Enjoy :)