Golf Management Software

Southern Dunes Golf and Country Club offers a beautiful, hillside course in one of the most popular tourist destinations: Orlando, Florida. Spreading over 7,200 yards with 100 feet of elevation changes, the award-winning course boasts a reputation for great golf that is hard to dispute. Its full-service restaurant and banquet facility offer fine dining and creature comforts, while the driving range, putting green, and pro shop attend to every golfer’s need. Shane Trice, the general manager, sought out a point-of-sale (POS) provider that could meet the club’s many, varied demands.

Club Prophet offered Southern Dunes a single software package that suited all of their point-of-sale needs, from the tee sheets, to the pro shop and restaurant.

Loyalty program management that could track customer activity across the facility was also a bonus. The program features helped the Southern Dunes team track guest spending with one swipe of a membership card and automatically deduct member discounts. Other software was lacking when it came to loyalty programs.
"It was difficult to find a system designed specifically for the golf business that had a strong food and beverage (F&B) POS,” Shane said. At the time most systems lacked the security, split check, split an item, modifiers, inventory, and table layout features.

Shane also liked security features that set user roles in the software to give managers more functions while allowing the waitstaff access to the controls they needed only.

“Now that we have a robust golf and F&B POS integration we are much more efficient,” Shane said. “Previously we had a separate golf POS that could not interface with our F&B POS which put limitations on our operation.”

Club Prophet had no trouble handling it all, plus offered tee sheets with extraordinary flexibility. And, with certain software functions assigned to managers only, record-keeping became more accurate and efficient.

Southern Dunes became a long-term Club Prophet customer because they liked the fact that the company is constantly evolving to meet the needs of golf course operators.

Eventually, Club Prophet worked closely with Southern Dunes to develop a mobile POS for the beverage cart. As a result, Club Prophet launched CPS Air to help hundreds of clubs conduct transactions seamlessly from iPads.

“Club Prophet listens, takes into consideration our suggestion, and, many times, makes it happen. Other POS providers don’t do that,” Shane said. “Over the years, we’ve developed a close business relationship with the Club Prophet team."

Powerful Club Management: Golf, F&B, and Retail POS