From the CPS email Inbox
I feel like I went through a hurricane this past week, but thanks to everyone involved we are up and running very well, and all of us love Club Prophet. Your system is very easy to learn and use, and it has made a huge difference for us.
The level of customer service and attention to detail to make sure this happened for us is way above and beyond the call of duty. I can't thank everyone enough. You guys rock!!!
Douglas Meek, Golf Manager, Deer Creek RV Golf & Country Club
John Bortz Jr.
My family has owned Cable Hollow Golf Course since 1972, and we have seen many changes in the golf industry. One thing is certain in today’s market: if you’re an operator committed to marketing and technology, you can thrive if you have the right partner. CPS is that partner.
Many providers out there offer their version of a technology solution, and I’ve looked at all of them. CPS offers a scalable platform with features to help grow your operation into a market leader. The more you learn about the software, the more features you can employ to serve your customers. CPS has been a part of our operation for over 15 years. From ease-of-use and pricing to customer support, no one can touch them.
John Bortz Jr., Club Manager, Cable Hollow Golf Club
Kathy E. Shepley
It was I whom originally contacted you in search of a new operating system for the golf course at Little River Inn. I want to share a bit of the experience myself and my staff has had since the first day of training until now -- a short few weeks since going live.
As you know our property has some unique challenges concerning integration, etc. That's not what I want to talk about. I would like to say how happy my staff and I are with your product! Every day we are more pleased with our choice. We also want to thank Rich Mottura. He has been professional, knowledgeable, and patient through this entire process. During some challenging situations to say the least. We so appreciate the hard work Rich put in while he was here and the continued support up to this day.
Having support like this is something that was nonexistent for us with our old software. Myself and staff are excited to continue on with CPS. I just wanted to thank you all and let you know a little about the golf side of things here at Little River Inn.
Kathy E. Shepley, Golf Manager, Little River Inn
Mike Mazzaferri, PGA
Thanks again for enlightening me recently. We've committed to produce a new website and look forward to utilizing the new stuff you guys have put together so well. Operating a golf facility in today's business environment is not easy and we truly appreciate your forward thinking, all the enhancements and how hard you guys work to stay ahead of the trends. And thank you for the very professional treatment we get from your entire team on a day to day basis.
Please use me as a reference anytime.
Mike Mazzaferri, PGA
Sierra Sage Golf Course
6355 Silver Lake Rd.
Reno, NV 89506
Phone (775) 972-1564
After using EZlinks for ten years, Club Prophet made the transition to their POS system seamless. The golf industry will eventually come to their senses and eliminate all 3rd Party POS providers and jump on the Club Prophet train. Can I buy some stock???
J.P. Ringer, PGA
Hi Tom. Just wanted to let you know that we had a server go down last week. On a Sunday evening, your staff switched us to the cloud and had us back up and running in no time. They helped me with the purchasing specs for a new server and then did the switchover this morning. During the whole process, we had less than an hour downtime and only missed a sale or two. The tech support was fantastic. I know I’m going to miss a name or misspell one but a big thank you to Jonathan, Alex, Justin, Kristy ... You and your company really know how important it is to stay “up and running” and do all of this with class and professionalism. I can’t thank you all enough for making our lives easier!!
J.P. Ringer, PGA
General Manager/Director of Golf
Shadowmoss Plantation Golf Club
I just wanted to let you know how helpful Rich Mottura has been to me since I started with Glen Flora in Nov 2014. I do call the help desk, but if something I know will take time and some explaining I will e-mail Rich asking for a time he can help me. Rich has always been very kind, professional, and patient. Rich also goes into detail with why something is done a certain way and how to do it.
Rich has always been there to help me in whenever I have an issue. If he is not available he will forward me to someone that will help and follow up that my issue was resolved. Today I took 3 ½ hours of his time on a project I could of never done on my own. Just thought CPS should know what a special employee they have.
Club Administrative Assistant
Glen Flora Country Club
The town of Braintree is in the process of fighting Active/Golf Channel over the terms of the termination of our contract. Keeping that in mind, our legal counsel has asked me to inquire as to exactly what Club Prophet’s termination policy is, in the unlikely event that we have to part ways in the future. Our legal folks, as well as the golf course staff, need to be fully aware of what these terms are. From all that I can tell, our contract states that you would need a 30 day written notice before termination would take place. Is that an accurate statement, Tom?
Aside from that issue, I’d like to mention what a pleasure it has been to work with so many folks from your organization. Everyone has been as pleasant as they are professional making this transition a true pleasure. I’m not sure what I’m enjoying most, working side by side with your techs or the quality and functionality of your software. You have no idea how much our team is looking forward to working with your system.
Pro Shop Staff
Braintree Municipal Golf Course