Once there, click on Timer Files (alarm clock icon).
Click on “Click Here to Download License”.
When prompted, enter the user name customer and the password tiger.
Click on the “09_17_2019_TimerFile.exe”, and run or save the downloaded file.
If using Google Chrome or Firefox, you may need to click Keep.
If using Windows 8 or Windows 8.1, a blue box will appear. Click More Info and then Run Anyway.
If using Windows 10, a new window will appear. Click the check box next to "I understand the risk and want to run this app." The Run Anyway button will appear. Click Run Anyway to continue.
A window will appear asking you to click Extract.
Finally, close the software and reopen it.
The new expiration date of 9/17/19 should be shown in the top right of the login screen.
This process needs to be done to every PC that has the POS Express software installed on it. If any other date appears during step 7, or if any questions regarding this process arise, please contact CPS Technical Support at (888) 793-4333.
We offer a better solution to our timer file process! Our Online Licensing System will automatically give your computers a new license file when it is time to renew your license. Once placed on the Online Licensing System, this manual update process will no longer need to be completed. If interested in opting into this free service, please email support (firstname.lastname@example.org) and mention the Online License Manager.
Prophet Support Team
Need anything? Send us an email (email@example.com) or call our sales office (800-793-1872).